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How to correct a small order mistake politely
State what you ordered, describe the difference, and ask for a check.
A calm repair phrase is “제가 주문한 건 따뜻한 음료인데요” (I ordered a hot drink) followed by “혹시 확인해 주실 수 있을까요?” (Could you check, please?). This gives the staff member a clear detail to verify and leaves room for an ordinary correction.
A staff member might answer “확인해 보겠습니다” (I’ll check) or ask which drink you ordered. Practise listening for the response, then give one useful detail instead of restarting the whole conversation. Real cafés have different policies, so the dialogue is language practice rather than a promise about refunds or replacements.
Some translations were AI-assisted and have not had independent native-language review.
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